Services

The Dojo (Community)

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The Dojo is a human performance hub where like-minded customer-driven leaders get to learn, socialize, and grow together.

Monthly trainings to help you build virtual customer experience teams
Digital downloads to support your personal development
A community of like-minded leaders to grow and learn with you
20% off Shift Happens NOW! coaching program

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Leading Virtual Teams

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The success of the team you’ve chosen to bear the responsibility of leading your organization through a connected customer experience transformation will depend on cohesiveness within the unit. Zen in the Zone's Leading Virtual Teams training forges cohesiveness by creating a “one mind” approach. An agile team creates an agile business (Zen of flow + Agility).

Commitment to innovation
Decision-making, autonomy, and accountability
Leadership supports a culture of failing and learning
Freedom and empowerment to solve and challenge
Tap into the collective intelligence
Keep your ears to the ground. Listening to the insights and feedback
Focused on self-improvement and progress.

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Shift Happens NOW!

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SHIFT Happens…NOW!^TM is a 6-session mindset system that helps leaders like you to:

Overcome the limiting beliefs that hinder you from connecting on a deeper level
Build customer intimacy so that brand loyalty is generated
Coach your team instead of managing them to reach high performance
Take your business to the peak level so that you are financially rewarded for your contribution
Center yourself on a daily basis to maintain inner peace so that you are continually recharged

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